Blackline Analytics Email Reports Delivery Issue and Resolution
Learn more about how we've enhanced our Blackline Analytics email report distribution process to ensure consistent and reliable delivery of your reports.
Published on February 25, 2026.
We identified a delivery issue that affected a limited number of outbound emailed Blackline Analytics reports. Although our system generated and sent the reports, our email service provider enforces an outbound email limit. As a result, a small number of emails were not delivered.
To ensure you receive your reports, we will be using multiple email addresses to send your reports — all within the same secure Blackline domain. Email reports will now be sent from the following email addresses:
blacklinereporting@blacklinesafety.com
blacklinereporting2@blacklinesafety.com
blacklinereporting3@blacklinesafety.com
These email addresses may be used interchangeably for scheduled report distribution. To ensure you receive your reports, please ask your IT team to add these email addresses to your organization's trusted senders list.
Technical Support
Contact details for the Blackline Safety Technical Support team.
Need help? Our Technical Support team is available 24/7 to assist you.
North America
Toll Free: 1-877-869-7212 | mailto:support@blacklinesafety.com
United Kingdom
+44 1787222684 | mailto:eusupport@blacklinesafety.com
International
+1-403-451-0327 | mailto:support@blacklinesafety.com
