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Acknowledging Notifications

To allow you to read and understand notifications and to avoid accidentally muting the notification, there is a two-second delay on your ability to acknowledge full screen notifications.
  1. High-urgency: Immediately evacuate the area and follow your emergency safety protocol. For operational and low-urgency notifications, skip this step.
  2. High-urgency: Once you are in a safe location, read the information on G8's screen. For operational and low-urgency notifications, skip this step.
  3. Press and hold the up and down arrow buttons until all lights, sounds, and vibrations clear.
    Note: This does not cancel the alert in Blackline Live.
    G8 Mute an operational notificationAn example of someone pressing and holding the up and down arrow buttons on G7
  4. To respond to escalated low-urgency notifications (fall detected, no-motion, missed check-in), press and hold the center button until light, sound, and vibration patterns clear.
  5. To ensure the device continues to operate correctly, take the indicated action to address the notification.