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Acknowledging High-urgency Notifications

To allow you to read and understand high-urgency notifications, and to avoid accidentally muting the notification, there is a two-second delay before you can acknowledge full-screen notifications.
  1. Immediately evacuate the area and follow your emergency safety protocol.
  2. Once you are in a safe location, read the information on G7’s screen.
  3. Press and hold the up and down arrow buttons at the same time to mute the sound and vibration.
    A person pressing the up and down arrow buttons on G7
    This does not cancel the alert in Blackline Live.
  4. To respond to escalated low-urgency notifications (fall detected, no-motion, missed check-in): Press and hold the red latch until all light, sound, and vibration patterns clear.
    A person pressing the red latch on G7