If your device indicates you need to close the lid when you try to run a bump test or calibration, it is likely that the lid is not closed properly. Ensure that you press down firmly on both sides of the lid so that both release tabs click into place.

If your device does not respond when placed into G7 Dock, it may not be properly connected to the dock, or the dock may not be connected to a power supply. Remove your device from G7 Dock and check to see if the green power light is on.

If the power light is on, ensure that:

• Charge clips on both the device and dock are connected.

• Device clicks into place when set down into the Dock.

• Lid is properly closed. Ensure that you press down on both sides so that both release tabs click into place.

• Charge clips are clean and free of debris.

If the power light is off, ensure that:

• Power cable is properly plugged into dock and the power adapter.

• Power source being used is 120/240 VAC.

Calibrations and bump tests can fail if there is not enough gas reaching the sensors. To ensure that gas is flowing from the gas cylinder to G7 Dock, check that:

• There are no kinks or crimps in the tubing.

• The gauge on the gas cylinder indicates there is gas inside (i.e., check that the gas cylinder is not empty).

• The gas cylinder is using a demand-flow regulator.

• The quick-connects are properly connected to G7 Dock.

• Gas concentrations in the gas cylinder match Dock configurations.

If G7 Dock is still not operating correctly, please contact Technical Support.