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Blackline Safety Device Warranty

This article provides details about the warranty coverage for your Blackline Safety devices.

Your Blackline Safety device is guaranteed against defects in materials and workmanship for a defined period starting on the product ship date from Blackline Safety. Warranty periods are for 1, 2, 3, or 4 years and depend on the ownership model for the device. Extended warranties are also available. See the table below for device warranty periods:

DeviceOwnership Model
Purchase/CombinationBlend
G6 (SO₂)2 yearsN/A
G6 (CO, O₂, H₂S)4 yearsN/A
G7c2 years*2 years
G7x2 years*2 years
G7 sensor cartridge2 years*Unlimited**
G82 years*2 years
G8 sensor cartridge2 years*Unlimited**
G7 EXO3 years*N/A
EXO 83 years*N/A
EXO sensor cartridge3 years*N/A
EXO pump3 years*N/A
EXO satellite module3 yearsN/A
Bridge2 yearsN/A
Beacon1 yearN/A
Additional Cartridges2 or 3 yearsN/A
Accessories2 yearsN/A
*Extended warranty is available for up to five years total coverage.
**Requires an active service plan. Replacements are provided if a cartridge or sensor fails, as determined by Blackline Safety.

Products under a lease agreement are covered for the lease term.

Warranty Coverage

The warranty covers product malfunctions in materials and workmanship, operating failures, sensor failures and problems, the LCD screen, speakers, microphone, and battery.

The warranty does not cover accidental damage from everyday use including the following:

  • Dropping the device, or other impact
  • Exposure to water
  • Exposure to fire
  • Unauthorized disassembly, modification, or repair
  • Loss or theft
  • Failure to maintain the device

For more information visit Limited Warranty on the Blackline Safety website.