Professional 24/7 live monitoring through Blackline Safety's in-house, five-diamond certified Safety Operations Center (SOC) or our global Alarm Receiving Center (ARC) partners means the safety of your team is covered by real people in real-time—at all times.

Blackline Monitoring is available to any customer who purchases Blackline Safety connected technology. Blackline Monitoring includes:

• 24/7 live monitoring of connected Blackline Safety devices by our dedicated Blackline Monitoring Teams across the world.
• Customizable alert response—we will respond to alerts according to the emergency response protocol set by you.
• Support and training, including expert alert management/protocol advice.
• Access to your full alert history and reporting via Blackline Live and Blackline Analytics.

When you purchase a Blackline Monitoring service plan, you are entering into an agreement with Blackline Safety. The responsibilities of each party are outlined in the following sections.