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Sending a Custom Message

  1. From the Home screen, press the OK button to open G7's Main menu.
  2. Using the up and down arrow buttons, scroll through the menu, then select Messages by pressing the OK button.
    Main menu: Messages option
    The Messages menu opens.
  3. Using the up and down arrow buttons, scroll through the menu, then select Send a message by pressing the OK button.
    Messages menu: Send a message option
    The Messages list opens.
  4. Using the up and down arrow buttons, scroll through the list, then select *Create custom* by pressing the OK button.
    Send a message menu: Create custom option
    The custom message screen opens.
  5. Use the up and down arrow buttons to select characters, pressing the OK button to navigate between characters. Customer message Call Request screen example
  6. Press the OK button twice to send the message.
  7. Select Yes to confirm that you want to send the message. Select Edit to make changes to the message entered. Select No to cancel the workflow and return to the Messages menu.
    Send message options