If your device does not respond when placed into G7 Dock, it may not be properly connected to the dock, or the dock may not be connected to a power supply. Remove your device from G7 Dock and check to see if the green power light is on.

If the power light is on, ensure that:

• Charge clips on both the device and dock are connected.

• Device clicks into place when set down into the Dock.

• Lid is properly closed. Ensure that you press down on both sides so that both release tabs click into place.

• Charge clips are clean and free of debris.

If the power light is off, ensure that:

• Power cable is properly plugged into dock and the power adapter.

• Power source being used is 120/240 VAC.